Refund Policy

Last updated: 9 October 2026

Try before you buy

zQR is free to use every day, so you can check that it works for you before you pay for zQR Pro.

14-day refunds

If you are not happy with zQR Pro, you can ask for a full refund within 14 days of your first payment, of a renewal, or of a one-time (Lifetime) purchase. No reason is needed.

Our order process is conducted by our online reseller Paddle.com, the Merchant of Record for all our orders. To ask for a refund, reply to your Paddle receipt email, use the link in it, or visit paddle.net to find your order. You can also email us. Refunds go back to the card or PayPal account you paid with.

Cancelling a subscription

You can cancel a monthly or yearly plan at any time under Manage subscription on the Account page. You will not be charged again, and Pro stays on until the end of the period you paid for.

After a refund

When a payment is refunded, the Pro access it paid for ends.